Shipping Policy
Last Updated: August 2026
At Elegant Interiors, we are committed to providing a reliable and efficient delivery service across the United Kingdom. Please read our Shipping Policy carefully before placing your order.
Delivery Coverage
We currently deliver throughout Mainland England, Scotland, and Wales.
For deliveries to Northern Ireland, the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, the Channel Islands, and other remote locations, additional delivery charges and longer delivery times may apply. Please contact us before placing your order to obtain a delivery quotation.
Delivery Charges
Delivery charges are calculated during checkout based on your delivery address and the products ordered.
From time to time, we may offer promotional free delivery on selected products or orders.
Any applicable delivery charges will be clearly displayed before payment is completed.
Order Processing
Once your order has been placed:
- You will receive an order confirmation by email.
- Orders are processed during our normal business hours.
- Orders placed on weekends or public holidays will be processed on the next working day.
- We may contact you to confirm delivery arrangements for larger furniture items.
Delivery Time
Estimated delivery times vary depending on product availability and your location.
Typical delivery times are:
- In-stock products: 3–10 working days
- Large furniture items: 5–15 working days
- Special order or pre-order items: Delivery times will be confirmed at the time of purchase.
Delivery times are estimates only and may occasionally be affected by factors outside our control, including severe weather, transport delays, or supplier issues.
Furniture Delivery
Most dining tables, dining sets, sofa sets, and other large furniture items require specialist furniture delivery.
Our delivery partners may contact you before delivery to arrange a suitable delivery date and time.
Please ensure someone is available to accept and inspect the delivery.
Access Requirements
Before placing your order, please ensure your furniture can safely fit through:
- Front doors
- Internal doorways
- Staircases
- Hallways
- Lifts
- Any restricted access areas
Customers are responsible for ensuring adequate access.
If delivery cannot be completed due to access restrictions, additional delivery or collection charges may apply.
Inspection Upon Delivery
Please inspect your order carefully upon arrival.
If you notice:
- Visible damage
- Missing items
- Incorrect products
Please notify us as soon as possible, preferably within 48 hours of delivery, together with photographs where applicable.
Delayed Deliveries
While we always aim to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
If your delivery is significantly delayed, our customer service team will keep you informed and provide updates whenever possible.
Failed Delivery
If nobody is available to receive your delivery or delivery cannot be completed for reasons beyond our control, additional redelivery charges may apply.
Split Deliveries
Where your order contains multiple items, products may occasionally be delivered separately depending on stock availability and courier arrangements.
There will be no additional delivery charge for split shipments initiated by Elegant Interiors.
Order Tracking
Where available, tracking information will be provided by email once your order has been dispatched.
For larger furniture deliveries arranged through specialist couriers, delivery updates may be provided directly by the courier.
International Shipping
At this time, Elegant Interiors primarily delivers within the United Kingdom.
If you require delivery outside the UK, please contact us before placing your order to discuss available options.
Contact Us
If you have any questions regarding delivery or shipping, please contact us.
Quick Contact Information
Elegant Interiors
Address
77 Longford Road
Longford, Coventry
CV6 6DY
United Kingdom
Phone
02476 684000